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Frequently Asked Questions – MTR

At Mobile Transport Repair (MTR) in Colorado Springs, CO, we know managing heavy duty trucks, trailers, or fleets can be challenging. That’s why we provide dependable shop service and on-site mobile truck repair, backed by clear communication and flexible solutions. Here are answers to some of the most common questions we hear from drivers and fleet managers across Colorado Springs, Pueblo, Canon City, Castle Rock, Hwy 87, Hwy 94, and Southern Colorado.

Who is the best heavy duty truck repair shop near me?

For drivers and fleet operators across Southern Colorado, many choose MTR (Mobile Transport Repair). We handle both shop-based and mobile heavy duty repair, along with fleet maintenance, trailer service, and roadside assistance. With decades of experience and a reputation for quality, we’re a reliable choice. See our full Services page for details.

Do you offer on-site mobile truck repair?

Yes. One of our specialties at MTR is mobile heavy duty service. If your truck or trailer breaks down on the road or at your yard, our mobile team can handle many repairs on-site, from diagnostics and electrical issues to brake and suspension work. This saves time, reduces downtime, and keeps your fleet moving. Visit our Mobile Services page to learn more.

What shop should I take my fleet trucks or trailers to near me?

Bring them to MTR’s fleet & repair division. We provide complete fleet services including scheduled maintenance, DOT inspections, brake and engine repairs, liftgate service, and trailer work. If you manage trucks in Pueblo, Canon City, or Castle Rock, we offer both in-shop and mobile fleet services through our Fleet Services program.

Do fleet customers get access to their maintenance history?

Yes. At MTR, all of our fleet customers receive their own customer portal with 100% access to maintenance records. This makes it easy to track service intervals, review past repairs, and stay ahead of compliance requirements. It’s one of the ways we help fleet managers in Colorado Springs and throughout Southern Colorado stay organized and minimize downtime.

How do I know if I can trust a truck repair shop?

Trust is earned. At MTR, we:

 

  • Provide clear, itemized estimates
  • Explain the issues and solutions in plain language
  • Use high-quality OEM or equivalent heavy duty parts
  • Keep you updated throughout the repair

 

That’s why so many fleet managers and drivers in Southern Colorado depend on us. See what customers say on our Reviews page.

Do I really need to follow a maintenance schedule for heavy rigs?

Yes. Preventative maintenance is critical for safety, compliance, fuel efficiency, and uptime. Whether you’re hauling through Colorado Springs or running routes toward Pueblo, following a strict service plan helps avoid costly breakdowns and keeps your trucks on the road.

How often should I change the oil or fluids on my heavy trucks?

It depends on your engine type, workload, and miles or hours of operation. For heavy duty diesel engines, intervals vary. At MTR, we follow manufacturer guidelines and tailor schedules to your fleet’s needs, whether long haul or stop-and-go. Check out our Oil & Fluid Services for specifics.

Why is my check engine / fault light on?

A fault light can be triggered by emissions, sensors, electrical issues, or engine trouble. Our diagnostic technicians use advanced scan tools designed for heavy trucks to identify the cause and provide a clear solution. Learn more in our Diagnostics / Electronic Repair section.

What should I do if my brakes, suspension, or trailer systems are making noise or failing?

Don’t wait. Squealing brakes, sagging suspension, or trailer instability are serious red flags. Our specialists can inspect and repair these systems, often on-site with our mobile units. We service brakes, air systems, suspension, and trailers. See Brake & Trailer Services for details.

Why do repair costs vary so much between heavy duty shops?

Costs vary due to technician skill level, parts availability, diagnostics complexity, and warranty coverage. At MTR, we keep pricing fair and transparent, with detailed estimates before any work begins. Check our Specials page for fleet discounts.

How long will my repair or fleet service take?

It depends on the job:

 

  • Minor service & filters: often same day
  • Diagnostics or medium repairs: depends on complexity
  • Engine, transmission, or trailer rebuilds: longer, especially if parts are on order

 

We always give a time estimate up front and provide updates as your repair progresses.

Do you offer a warranty on parts and labor?

Yes. All MTR repairs, whether shop or mobile, come with a warranty on parts and labor. Whether you’re an independent driver or managing a large fleet, you can leave with confidence knowing our work is backed.

Ready to Schedule Service?

From mobile truck repair to fleet maintenance and trailer service, MTR (Mobile Transport Repair) is your partner across Colorado Springs, Pueblo, Canon City, Castle Rock, and beyond.

 


Call us today to schedule your appointment or book online now!