Customer Reviews & Stories

Customer Reviews & Stories

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I had some major mechanical issues on my trailer where the breaks totally locked up in downtown,and almost caught on fire.. They sent there mobile repair truck out to me and had to cut the one axles brakes in half so they would release enough to get me the mile or so to there shop..They we're extremely busy but took right care of me and made the repair with most haste.. Being and out of state trucking company stuck away from home where most try to take advantage of your situation MTR repair were very respectful and proffesprofeand never once tried to over charge for there repairs..I give the company the highest rating possible and would give them a 10 if at all possible..Super professional and Super staff from the mechanic to the office. Thank you K.W for your attentiveness to my situation and your professional way and kindness.

— Google Review

You guys are awesome! Wish there were more like you!!! Great team from mechanics to office personal and of course the owner! Top service, upfront, honest, and all around helpful! It's got to be the cleanist most organized team player shops I've been too! Reasonably priced with top service. Helpful little goodie bags while you wait. Thanks for the phenomenal service!

— Google Review

I have used MTR for three plus years now they have gone above and beyond for me and my company! The owner and staff are very well versed in diesel engines, trailers and all aspects of repair. U have called them with an emergency and was back on the road that evening. Thanks guys for taken great care of my equipment!

— Charles Minniss
Google Review

This repair shop is awesome. Very professional and friendly office personnel and extremely experienced technicians. I had a rebuilt transmission installed with new clutch and new rear engine seal. The best part is that they were very technical when it came to the installation as they made sure that all ends were taken care of. I highly recommend this shop to anyone that may need service done to their trucks. Thank you MTR.......11/11/17 And I'm happy to say that this shop supports veterans. From: Hernandez Trucking U.S. Veteran

— Alejandro Hernandez
Hernandez Trucking

The truck went in for an ac issue which they fixed in a few hours. They were very thorough and fixed or air filter which at least 3 shops had previously overlooked.

The entire staff was considerate and went out of their way to help with my rental car's flat tire, and professional. This was the first shop I had been to where the staff seemed happy to help.

They even left a care package in the truck!

— Lizzy Castillo

"I brought a real problem truck into these guys after 2 other shops were unable to fix it (each shop had it for 3 days). These guys had my issue resolved in less than 2 hours. They deserve 10 stars! Thank you for the great service!"

— Lisa Arena
Google Review

"There were days like today, with the wind/snow/ice leaving us with a tractor or two that simply would not start - it was just to be expected. I had no trouble at 04:30 this morning starting a single unit LARGELY IN PART BY THE SERVICE WE GET FROM YOU! Additionally, your standard of mainteneance has our drivers taking better care of their units and has had a significant and positive impact in our service to customers. Please do not think for minute you will ever be underappreciated here!"

— John K Hancock
Operation Supervisor - UPS

"I would like to take this time to thank Mobile Transport Repair for the above and beyond service. The staff at their shop is absolutely wonderful. They seem to tackle any job with pride no matter how big or small. They have continued to keep our fleet on the road and in great working condition. They are very flexible with the scheduling of repairs and turn around time is always very quick, unlike some of the other competition that we have used in the past. Great job guys ! We all appreciate the service and great customer service."

— Neil Trujillo
Operations Manager - Shake & Shingle Supply

"The knowledgeable mechanics and staff at MTR are exceptional! Their service is reliable and competitively priced. We DEPEND on MTR for keeping our fleet on the road"

— Tom Graver
CMC General Manager - Covan World Wide Moving, Inc

"MTR has serviced Geocycle's truck and trailer fleet of over 100 units since 2007. Before Geocycle purchased the tire recycling business, MTR had serviced this fleet since 1997. I am very pleased with MTR's personalized, reliable service and preventative maintenance program as they continue to service our fleet."

— oe Collard
Facilities and Service Manager - Geocycle

"The guys and gal at MTR care about their customers. They go above and beyond to make sure your trucks are up and running as quickly as possible. Their mobile repair truck is one of the best I have ever used. Their knowledgeable staff and customer service is priceless"

— Shane French
Transport Manager - Care and Share

"Our trailer fleet of over 100 trailers has been serviced by Mobile Trailer Repair for over eight years. During that period we have hauled over 40,000 loads to job sites within a 350 mile radius of our plant without any maintenance related accident. We are please with Eddie's service and look forward to a long lasting relationship."

— Mike Norwood
Executive Vice President - Stresscon

"MTR is reliable, short down time, and the fleet management has been more than helpful"

— Clay Tyra
TSL for Colorado Springs Schwan's

"MTR has serviced my fleet of trucks since 2008. I appreciate MTR's availability whenever I have needed a service call or trucks serviced on Saturdays. I know I can count on them. MTR also managed the truck fleet, tracking service intervals and needed inspections. I highly recommend MTR for their truck PM program, needed repairs, and welding/fabrication."

— Art Savage
Fleet Manager - Gulfeagle Supply

My new favorite shop hands down. Very friendly and knowledgeable staff who actually care. Everyone was extremely nice, the shop is clean, the rates are affordable and their professionalism was outstanding. They got me taken care of quickly, knew I was in a hurry and got the job done ASAP. A job well done too, they also searched for future issues I might have and pinpointed it out for me in person when I arrived. I wish all mechanics were like these guys. I’d give em more stars on here if I could.

— Dylan Murphy

This the type of service us truckers need no bull will to go the extra mile. If you need truck repair trailer repair go to them .

— Bigwilljay will

Very friendly and superknowledgeable people with a DOT inspector on site, I had to drive all the way from New York to get my trailer done right here in Colorado. These guys pinpointed all the problems and found stuff most mechanics would never catch.

— Thomas J. Seidel

So i was delivering freight to an Amazon warehouse in Colorado. I arrived around 11:30 am Monday and my departure time was at 3:30pm . When I unhooked my trailer I noticed my coolant tank had a crack and was loosing coolant very rapidly on my 2016 freightliner Cascadia. I called many local shops to see if they had time to fix it but they were all booked until Thursday . Then I came across MTR and they were very helpful and friendly. They got me in and out within 3 hours! Highly recommend this place . Shout out to Kevin Wilson who helped make this possible . Thank you.

— Google User Review

Fantastic shop..... Super nice people and very accommodating to their customers needs while at their facility. If I'm ever broke down in their operating area they'll be my 1st call

— Google User Review

My new favorite shop hands down. Very friendly and knowledgeable staff who actually care. Everyone was extremely nice, the shop is clean, the rates are affordable and their professionalism was outstanding. They got me taken care of quickly, knew I was in a hurry and got the job done ASAP. A job well done too, they also searched for future issues I might have and pinpointed it out for me in person when I arrived. I wish all mechanics were like these guys. I’d give em more stars on here if I could.

— Google User Review

Nice people, very helpful, shout-out to Kevin Wilson great guy, will be using them again in the future,

— Google User Review

I work for ABF Freight and we have Ramon, a mechanic from MTR who does routine repairs and maintenance on our tractors. The man is irreplaceable! He’s always going above and beyond to ensure the drivers tractors run as efficient as possible. He’s extremely knowledgeable and easy to get along with! Always enjoy my chats with him. Very grateful to have him on outside. Highly recommend MTR and Ramon and the high quality services they provide. Thanks guys.

— Google User Review

They programmed a truck for us and they we’re great to deal with, knowledgeable staff, did great and solved our problem, would use them again. Thanks!

— Google User Review

Better late than never they say, so here’s my review. In short, these guys are great: my go to resource when something pops off in the area. I went in with a dead reefer unit, and they got on it ASAP, and I was back on the road-5 stars. Sorry the review took so long guys. You can’t go wrong here.

— Google User Review

I work for Estes and Ramon from MTR is our mobile service technician. He is always available to address our needs and goes above and beyond to make sure we don't have any future problems.

— Google User Review

I am a 1 unit owner operator and it was an awesome experience having my truck and reefer worked on here Doug and his mechanical team were very communicative at all phases of the repair and were always upfront and on target with the estimate. Great shop

— Google User Review

Douglas and the staff at MTR are the epitome of patience and professionalism. Highly recommend them.

— Google User Review

Fast great service. Super friendly extremely knowledgeable. Ramon alway gets me back on the road and making my delivery

— Google User Review

Great group of people here... Can't go wrong taking whatever your issue is to these guys.. You can trust they will figure out the problem and fix it... Rare to find solid service like this...

— Google User Review

High recommended! Called an told them the problem an the mobile mechanic (Ramon) was there within 1hr, got me back on the road within the next hour ! 5 star service ! Ramon s the man !

— Google User Review

Top notch work. Very helpful staff. A+ service shop! The company I drive for regularly uses MTR for service calls in Colorado Springs, and I’m glad they do. From regular maintenance to serious issues, MTR handles it all extremely well. Special shout out to Ramon for the work he does. Solid work. Super knowledgeable. Much appreciated for all the MTR staff does to keep me rolling!

— Google User Review

MTR has a great team behind the name! They are honest, knowledgeable, and want to do what's right by the customer at all costs. When I'm the Springs, you must use MTR

— Yelp User Review